VISUALIZING YOUR DATA FOR INSIGHTS THAT MATTER.
Businesses need to be able to see the big picture and drill down as needed. They also need to see what is relevant at a glance without drowning in reports. Our specialty is in delivering business intelligence that matters, in the appropriate manner, so it can lead to immediate action.
Our data and visualization experts team up to bring together fragmented data, process it and deliver powerful, real-time and actionable insights to various operational areas within the business.
Customer Analytics has been in the business intelligence space since its inception, so BI is second nature to us. We have expertise in delivering both custom-built reports and dashboards as well as those built using tools such as Microstrategy and Power Bl. Our custom solutions use technologies such as Dot Net applications, SQL Server Reporting Services (SSRS) and SQL Server Analysis Services (SSAS).
We work with departments/units within the business to understand key metrics and trends that they need to review on a regular basis to ensure operational control and assess performance. Our data and visualization experts team up to bring together fragmented data, process it and deliver powerful, real-time and actionable insights to various operational areas within the business.
Our Approach to BI
Our BI projects begin with identifying the business need or question. Our data team then begins the process of "discovering" the data, identifying the data sources and data elements needed for the analysis. Data from disparate sources are collated, cleansed, standardized and enriched with data from external sources as needed. This data is then analyzed and reports and/or dashboards that answer the business question are designed. We review these with the business to determine what needs to be operationalized and build a data warehouse/cubes, as well as custom reports/self-service dashboards for the business to consume.
Our Approach to BI
Domains / Verticals
Our solutions are spread over different domains such as retail, supply chain, manufacturing and education, and within these, over different levels such as organizational, regional and departmental.