Worklife

Customer Analytics is people working in tandem with technology, one complementing the other, both perfectly balanced. In fact, we are all about balance—balancing work with life being fundamental. Our idea of the "Perfect Ratio," enshrined in our logo, symbolizes this. We believe in the success of every single employee in their career and life. which is why you will find that one of our core values is "Creating wealth for employees."

A Great Place To Work

Customer Analytics has been officially certified as a Great Place To Work organisation!

CA has set a new benchmark when compared to the top 100 mid-sized organizations, based on employee ratings in the following areas

Work Life Balance
Appreciation at Work
Customer Advocacy
Fair Pay
Approachability of Management

WE ARE TOP RATED FOR THIS

Physical Safety at
the Workplace
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Fair Treatment
of all Employees
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Welcoming
Colleagues
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At Customer Analytics, we believe the company’s success is because of our employees. Ensuring employee well-being is a core principle of our organization and a priority, which is exemplified by our employee friendly policies along with a positive and supportive work environment. This has now been validated by the positive feedback in the Great Place to Work survey.

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STRAIGHT FROM THE HEART

Saranya Sivanandam

Associate QA Lead

"I started my career as a newcomer at Customer Analytics and have been a member of the CA family for more than 9 years. I have been provided with extensive exposure and training in various platforms and technologies by this company, and so, Customer Analytics has always been the ideal place for me to work and grow. I am able to balance my personal and professional life effectively and I confidently state that being a part of Customer Analytics is fantastic!"

Prabavathi Appasamy

Quality Analyst – Lead

"Starting my career as a fresher in this company has been one of the most rewarding experiences of my life. From the very beginning, the office felt like another home to me. As a woman employee, balancing work and life has always been important to me and Customer Analytics has provided me with the flexibility and resources to achieve that balance. This has allowed me to excel in my professional role while also attending to my personal responsibilities. Looking back, I am grateful for all the opportunities and support I've received here!"

Mariswari Vaikundaraja

Project Lead

"I have been working at Customer Analytics for over 11 years now. When I first joined the company, I did not expect to stay here for such a long time. Working here is incredibly comfortable thanks to flexible working hours, a stress-free environment, supportive leadership and teammates, the option to work from home when needed, and recognition through rewards for our efforts. These factors have allowed me to balance my personal and work life peacefully. I am eagerly looking forward to continuing here for another 10 years."

Charan Nichinabatlu Suresh

Senior Quality Analyst

"I've been employed in CA for nearly five years now. I must say that the company prioritizes the well-being of its employees, ensuring a healthy work-life balance for all employees. Customer Analytics is not only a workplace; it is a nurturing environment that has fostered my career growth and development. It is a matter of great pleasure to me that Customer Analytics has been certified as "Great Place To Work"."

The right MIX

Customer Analytics is not a one-size-fits-all company and we always go the extra mile to address the specific needs and concerns of our employees.

Our management philosophy is all about being involved without micromanagement, proactively solving problems and leading from the front. Whenever there is an issue or a concern, as an employee, you are never left alone to deal with it, management is always present to offer time-tested advice, and to step in if need be.

Work-life
balance

Pay for
your performance

Women
empowerment

Career progression through
continuous learning

Giving back to
the community (CSR)

At Customer Analytics, women empowerment is a reality and is at the core of our operating philosophy. This is reflected in our women-friendly policies, and in the fact that several top positions are held by women. CA is an excellent environment for women employees to grow and thrive.

Customer Analytics is also a delivery and performance oriented company. Therefore, we value employee performance above all and reward employees based on their performance, without being constrained by bell curves or politics. Employees can literally let their work speak for itself, and management is always looking to aggressively promote top achievers and offer greater opportunities to those who can deliver.